How to delete your account and what happens to your data.
This is a starting template — please review before publishing.
You can request deletion of your account and associated data at any time. Email info@skoolmanage.com from your registered email address with the subject “Data deletion request” and include your school name. For student or parent accounts created by a School, please contact your School administrator, who can request deletion on your behalf.
To protect against unauthorised deletion, we verify that the request comes from the account owner or an authorised School administrator before proceeding.
We may retain limited information where required by law (for example financial/tax records for the period mandated by applicable regulations) or to resolve disputes and enforce agreements. Such data is kept only as long as necessary and then deleted.
Verified deletion requests are actioned within 30 days. Backups are purged on our routine backup rotation cycle shortly thereafter.
Deletion is permanent and cannot be undone. If you delete an active School account, staff, students and parents will lose access, and associated data will be removed as described above.
To start a deletion request or ask a question, email info@skoolmanage.com.